PRIVACY POLICY

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Table of contents

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1 Data Controller

2 Type of personal data processed

3 Purposes of processing and legal basis

4 Provision

5 Storage times

6 Recipients of personal data

7 Rights of the Data Subject

8 Your right to lodge a complaint

9 Changes to this Policy

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Dear User,

the company Arteni S.p.A. undertakes to respect your privacy when you surf on our website within the terms established by the applicable regulations on the protection of personal data and, in particular, the (EU) Regulation 2016/679 (hereinafter referred to as "Regulation").

This document ("Privacy Policy") provides information on the processing of personal data collected through this website (hereafter referred to as "Website") and, therefore, constitutes a policy to the Data Subjects pursuant to the above-mentioned regulations. The Policy is provided solely for this Website (www.arteni.it) and not for any other websites you may have viewed via any links.

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1.Who is the Data Controller?

The Data Controller is the company ARTENI S.p.A., headquartered in 33010 Tavagnacco (UD), Italy, via Nazionale 135 (Tax Code and VAT no. 02367870306). You can contact the Data Controller to the following address [email protected]. 

2.What personal data do we collect and process? 

The categories of personal data that ARTENI can collect and process during surfing on the arteni.it website are the following:

We process the data of when you browse on our Website arteni.it, i.e. those for which the sending to the Website is necessary for the operation of the computer systems responsible for managing the Website and the Internet communication protocols. This category of data includes the IP addresses or domain names of the computer you are using that connect to the Website, the addresses in the URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computer environment.

This data is used only for the purpose of obtaining anonymous statistical information on the use of the website and of checking its correct operation and is deleted immediately after processing. The data could be used to ascertain any responsibility in case of hypothetical computer crimes against the Website.

We process the data necessary to allow you to proceed with the purchase of the arteni.it Website: name, surname, shipping address, billing address, payment details, products purchased, email and telephone number;

We process the e-mail address when you sign up for our newsletter service;

We process personal data that you freely provide us when you contact us (in addition to name, surname, email), to provide you with the requested information;

We process the data necessary for registering your account: name, surname, password, email.

Subject to your express consent, we may use the data provided by you for marketing purposes, as well as to carry out market research and survey activities of your degree of satisfaction with our service. These communications will be carried out exclusively with electronic and telematic methods (email and text messages).

We use cookies, that is, small text files that the Website places on the devices you use, whether they are computers or mobile devices, saved in the directories used by the user's web browser. There are various types of cookies, some to make the use of the Website more effective, others to enable certain features. For more details, see the Cookie Policy of the Website. 

3.For what purpose do we process your data and what is the legal basis?

The data will be processed for the following purposes: 

To conclude the purchase of the products offered on our Website. When you purchase, we ask you for the personal data necessary for payment, billing, shipping of the product, any return handling and anti-fraud checks if you choose to pay by credit or debit card.

Legal basis: The condition that makes the processing lawful is the execution of the contract of which you are a party.

To allow you registering on our Website and using our services.

Legal basis: The condition that makes the processing lawful is the execution of the contract of which you are a party.

To provide you with assistance and to answer your questions. 

Legal basis: The condition that makes the processing lawful is the execution of the contract of which you are a party.

send you, by e-mail and only as a result of your purchase, commercial and promotional information on our products and services similar to those you purchased. The legal basis that makes the processing lawful is given by the regulation of the so-called soft spam provided for by art. 130 paragraph 4 of the Privacy Code.

only with your express consent, we may use the data provided by you to send you targeted communications with discounts and offers, promotions and commercial messages (marketing), through electronic and telematic tools. You always have the right to withdraw consent to the processing of your data for this purpose and no longer receive promotional and commercial materials and information, even in a disjoint way, thus choosing, for example, to receive only information via SMS and not by email.

Legal basis: The condition that makes this processing lawful is your consent (optional and revocable at any time).

to send you our newsletter by email. The condition that makes the processing lawful is the consent you granted us (optional and revocable at any time).

If you do not want to receive our newsletter or our commercial communications any more, you will be able to interrupt them at any time, thus exercising your right to oppose pursuant to art. 21 of the GDPR, just clicking on the appropriate "Cancel here" link at the bottom of each communication or by sending an email to [email protected] 

for the operation of the IT systems responsible for managing the Website. Only surfing data are processed, i.e. those for which the sending to the Website is necessary for the operation of the computer systems used to manage the Website and the Internet communication protocols. The legal basis of such processing is the legitimate interest of the Data Controller to the technical management related to the operation and security of the Website.

4.What is your personal information needed?

The provision of the information required for the purposes shown in items 3.a), 3.b), 3.c) and 3.g) is mandatory to fulfill legal and contractual obligations. You are free to supply information but any refusal to supply information will make it impossible for ARTENI to execute the contract, to manage your requests, to register with the Website or to correctly carry out all the obligations required by current regulations.

The provision of the information required for the purposes shown in items 3.e) (marketing) and 3.f) (newsletter) is optional, so, at any time, you have the opportunity to oppose the latter processing, easily and free of charge.

5.How long do we keep your data?

The data will be kept for a limited period of time, different depending on the type of activity that involves the processing of your personal data. After this period, these data will be permanently deleted. Your personal data is stored in compliance with the terms and criteria specified below:

Data collected for the execution of the purchase contract: up to the conclusion of the administrative-accounting procedures. The billing data will be kept for ten years from the billing date;

Payment data: up to the certification of the payment and the conclusion of the relevant administrative and accounting procedures resulting from the expiration of the right of withdrawal and the terms applied for the payment claim;

Data relating to the registration to the Website: the data will be kept until your request to delete your account;

Data relating to your request for assistance are kept until the request is met;

Data used, as a result of your purchase, for sending commercial communications for marketing activities and data provided for newsletter activities are kept until the revocation of consent or the exercise of the right of opposition and in any case no later than 2 years from last interaction of any kind by the user with the company ARTENI.

6.To whom could your personal data be disclosed?

Your personal data may be processed by the Data Controller's staff, appropriately trained and authorized for processing, or by third parties providing services that are instrumental to the company, which typically act as data controllers, such as managers of communication services, technical services for Website management, IT service providers, couriers, banking operators, communication consultancy companies. In the case of complaints or commercial communications, some data may be sent, when necessary, to suppliers of products or services related to the nature of the complaint or communication.

Your data may also be disclosed to the police or judicial authorities for the detection and prosecution of offenses as well as to exercise or defend a right.

7.What are your rights? 

We inform you that, with regard to the data, you can exercise at any time the rights provided by CHAPTER III of the Regulation. In particular, you have the right to ask the Data Controller for access to data concerning you, their correction or deletion, the integration of incomplete data, the limitation of processing; to receive data in a structured format, commonly used and readable by automatic device; to object in whole or in part to the use of data, as well as to exercise the other rights granted to you by the applicable regulations.

These rights can be exercised by writing to ARTENI S.p.A., 33010 Tavagnacco (UD), Italy, via Nazionale 135 or by writing to the following email: [email protected] 

8.Your right to lodge a complaint

If you believe that there is a violation in the processing of your personal data, you can lodge a complaint with the Control Authority of the place where you usually reside, work or where the alleged violation occurred, without prejudice to the possibility to take appropriate judicial offices pursuant to Article 79 of the Regulation). We inform you that in Italy you can lodge a complaint with the Data Protection Authority (www.garanteprivacy.it). 

9.Changes to this Policy

The evolution of our services may result in changes to this Policy. Consequently, this Privacy Policy may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data.

We therefore invite you to periodically check the contents. 

The updated version of the Privacy Policy, in any case, will be published on this page, with indication of the date of its last update.


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